Effective Date: May 20, 2025
Welcome to Yakaduru Yala! You agree to the following Terms and Conditions when using our website and services. Please read them carefully before making any reservations or using our services.
1. Acceptance of Terms
By accessing our website and using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
2. Booking and Reservations
- Booking Process: All bookings must be made via our website or through direct communication with our team.
- Confirmation: Bookings are confirmed upon receipt of an email confirmation. You must check the details carefully and notify us of any discrepancies immediately.
- Payment: Full payment is required at the time of booking. We accept Visa, Master, and Amex credit cards for your convenience. Additionally, you can pay in cash using USD, EURO, or LKR at the prevailing mid-rate of the Central Bank of Sri Lanka upon receiving an invoice from us at check out for extras and others such as beverages, activities, etc.
- Cancellation Policy:
1. Cancellation Prior to 14 Days of Arrival: If a guest cancels the booking at least 14 days before the arrival date (check-in date), a processing fee of 5% will be charged on the total amount paid and the remaining amount will be refunded.
2. Cancellation between 7 and 14 Days of Arrival: If a guest cancels the booking between 7 days and 14 days before the arrival date (check-in date),a processing fee of 5% will be charged on the total amount paid and 50% of the remaining amount will be refunded.
3. Cancellation within 7 Days of Arrival: If a guest cancels the booking within 7 days before the arrival date (check-in date), the payment will not be refundable.
4. No-Show Policy: If a guest does not arrive at the property on the arrival date or during the booking period, the booking will be marked as a no-show. In this case, the payment will not be refundable.
- Modifications: Requests to change your reservation should be made at least 14 days in advance and are subject to availability. If there is no availability and the guest wants to proceed with cancellation, the policies stipulated above will be applicable accordingly.
3. Use of the Campsite
- Guest Conduct: All guests are expected to respect the campsite’s rules, local laws, and other visitors. Any disruptive behavior, damage to property, or violation of campsite rules may result in removal from the campsite without a refund.
- Campfires and Safety: Open fires are only allowed in designated areas. Please ensure fires are attended to at all times and follow all fire safety guidelines.
- Noise: Quiet hours are from 10.00 pm to 6.00 am. Please respect other guests' need for peace and tranquility during these times.
- Pets: Pets are not allowed.
4. Liability
- Assumption of Risk : By using our services, you acknowledge that outdoor activities such as camping and guided tours carry inherent risks. You agree to take full responsibility for your actions and safety during your stay.
- Limitation of Liability: Yakaduru Campsite is not responsible for any personal injuries, losses, or damages at property during your stay. We strongly recommend obtaining travel insurance.
5. Privacy and Data Protection
Your use of our website and services is subject to our Privacy and Security Policy. By making a reservation, you consent to our collection and use of your personal data as described in that policy.
6. Changes to Terms and Conditions
Yakaduru Campsite reserves the right to change or update these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. It is your responsibility to review this page periodically to stay informed of any updates.
7. Governing Law
These Terms and Conditions are governed by the laws applicable in Sri Lanka. Any disputes arising from these terms will be resolved in the courts of Appeal.
8. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at: